Frequently Asked Questions
awen is the workspace where ideas become words, visuals, and motion.
Most AI tools generate outputs. Awen is an agent that reasons with you, carries context and guides you step by step as ideas evolve across text, images, video, and 3D in a private environment.
awen is backed by Y Combinator and built by a team with deep experience in creative production, AI research, and large-scale platform design. The team includes Thibault, Pablo, Antoine, Hippolyte, and Paul-Louis.
awen uses the top-performing models for text, image, video, and 3D. More importantly, awen's agent chooses the best model or combination of tools for your request and adapts based on your feedback so results keep improving.
awen shows you a monthly creative capacity bar instead of charging per output or model. Each request may use multiple models at once, so this bar reflects your real usage. When it reaches 100%, you can upgrade, top up (if you have a subscription) or wait for the next cycle.
View subscription plansYes. The Free plan gives you access to real models, core tools, and limited monthly image/video generations, no credit card required.
Go to your Account → Subscription page to upgrade, downgrade, or cancel at any time. All changes take effect immediately.
No. awen does not access, train on, or share your uploaded or generated content. All data is private to your account or organization.
By default, everything remains private. Team plans include options to collaborate through shared workspaces or libraries. Work is shared with selected users from the team when chosen so.
Yes. As long as you own the rights to your inputs, everything you create in awen is yours to use commercially. If your inputs include third-party material, awen's traceability and licensing tools help you verify rights and secure the approvals you need before publishing.
You own what you upload and what you create. awen does not claim rights over your content or use it for model training. If you use third-party material, you are responsible for rights clearance, which you can manage through awen's licensing tools.
Read full copyright policy in ToS → Intellectual propertyAll of your data (projects, models, generations) will be permanently deleted. You can request deletion at any time from your Account Settings.
We don't offer refunds for partial months or unused volume. If there's a billing issue or access problem, reach out, we'll make it right.
You can send an email to thibault@awen.ai